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Shipping & Journey Policy

The Dispatch: Every “Letter from Elsewhere” is prepared with intention and dispatched from my studio in France on the 15th of each month. Just a first ever letter will be dispatched on 25th of May.

The Investment: To celebrate our community, I provide complimentary shipping within France and preferential rates for our European society members.

Global Travel: For our international members in the USA and beyond, shipping is calculated at checkout to reflect the honest cost of its journey to you (still discounted).

Timing: While the post usually arrives within 3–5 days in Europe, please allow up to 14 days for international wanderings. Sometimes, like for USA it can takes to 6 weeks.

2. Returns & Artistic Integrity

  • Nature of the Craft: Because each dispatch contains hand-drawn watercolor maps and curated sensory assets, all sales are final.
  • Damaged or Lost Letters: If your letter is lost in the post or arrives damaged, please reach out to me directly at miyaelsewhere@gmail.com. I will ensure a replacement is sent so your collection remains complete.

3. Membership & Cancellations

  • The Monthly Dispatch: You may pause or cancel your monthly subscription at any time through your account dashboard.
  • Seasonal Bundles: The 3-month and 6-month seasons are pre-paid journeys; while they cannot be refunded mid-season, you can manage your renewal settings at any time.
  • Your Data: Your information is used solely to facilitate your membership and will never be shared.